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Agreement Between User and Jetsave India Tours Pvt. Ltd.
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Applicability of the agreement:
User's responsibility of cognizance of this agreement
Third Party Account Information
Usage Of The Mobile Number Of The User By JITPL
Onus Of The User
Advertisers on JITPL or linked websites
Force Majure Circumstances
Safety Of Data Downloaded
Feedback From Customer And Solicitation:
VISA obligations of the User
Personal And Non-Commercial Use Limitation
Right To Refuse
Right To Cancellation By JITPL In Case Of Invalid Infromation From User
Interpretation Number And Gender
Updation Of The Information By JITPL
Responsibilities Of User Vis-À-Vis The Agreement
Both User and JITPL are individually referred as 'party' to the agreement and collective referred to as 'parties'.
JITPL reserves the right, in its sole discretion, to terminate the access to any or all JITPL websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.
In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by JITPL like the air tickets, MICE, bus, rail, holiday packages etc. Such TOS will be provided/ updated by JITPL which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.
Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage or other rules.
JITPL's Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail JITPL's Services.
In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other JITPL document, then these terms shall control.
While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.
The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify JITPL immediately in writing of any unauthorized use of their password or account or any other breach of security. JITPL will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password at any time
The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.
In case, there is a short charging by JITPL for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.
In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Jetsave India Tours is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.
The User shall request Jetsave India Tours for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Jetsave India Tours as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited.
The User warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The User further warrants that they will comply with all applicable laws and regulations regarding use of the services with respect to the jurisdiction concerned for each transaction.
The User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from availing the Services under the laws of India or other applicable law.
The linked sites are not under the control of JITPL and JITPL is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. JITPL is providing these links to the Users only as a convenience and the inclusion of any link does not imply endorsement of the site by JITPL.
Insurance, if any provided as a part of the service/ product by JITPL shall be as per the terms and conditions of the insuring company. The User shall contact the insurance company directly for any claims or disputes and JITPL shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.
The User agrees that in situations due to any technical or other failure in JITPL, services committed earlier may not be provided or may involve substantial modification. In such cases, JITPL shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of JITPL against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.
JITPL shall not be liable for delays or inabilities in performance or nonperformance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the user affected will be promptly given notice as the situation permits.
Without prejudice to whatever is stated above, the maximum liability on part of JITPL arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by JITPL for its services.
In no event shall JITPL and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the JITPL website(s) or any other channel . Neither shall JITPL be responsible for the delay or inability to use the JITPL websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the JITPL website(s), or otherwise arising out of the use of the JITPL website(s), whether based on contract, tort, negligence, strict liability or otherwise.
JITPL is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages.
Nevertheless, JITPL will always make its best endeavors to ensure that the content on its websites or other information channels are free of any virus or such other malwares.
The customer hereby specifically authorizes Jetsave India Tours to contact the user with offers on various services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that the customer chooses not to be contacted, he / shall write to Jetsave India Tours for specific exclusion at
The User may use this material only as expressly authorized by JITPL and shall not copy, transmit or create derivative works of such material without express authorization.
The User acknowledges and agrees that he/she shall not upload post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the written permission of the owner of such right.
Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
The user shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and JITPL cannot be held responsible for the same.
Without prejudice to the other remedies available to JITPL under this agreement, the TOS or under applicable law, JITPL may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:
- The user is in breach of this agreement, the TOS and/or the documents it incorporates by reference;
- JITPL is unable to verify or authenticate any information provided by the user; or
- JITPL believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or JITPL.
JITPL may at any time in its sole discretion reinstate suspended users. Once the user have been indefinitely suspended the user shall not register or attempt to register with JITPL or use the website in any manner whatsoever until such time that the user is reinstated by JITPL.
Notwithstanding the foregoing, if the user breaches this agreement, the TOS or the documents it incorporates by reference, JITPL reserves the right to recover any amounts due and owing by the user to JITPL and/or the service provider and to take strict legal action as JITPL deems necessary.
In case JITPL discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him, JITPL in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, JITPL shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services.
The User unequivocally indemnifies JITPL of any such claim or liability and shall not hold JITPL responsible for any loss or damage arising out of measures taken by JITPL for safeguarding its own interest and that of its genuine customers. This would also include JITPL denying/cancelling any bookings on account of suspected fraud transactions.
In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular JITPL website, then these terms shall control.
** Visa Fees / Service charges, once paid, are non refundable.
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